At Unlock EA, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our products and services. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect different types of information for various purposes to provide and improve our services to you.
a) Personal Data
When you interact with our website, we may ask you to provide certain personally identifiable information, including but not limited to:
- Name
- Email address
- Contact number
- Billing and shipping address
- Payment information (handled securely by third-party payment processors)
This data is collected to process your transactions, provide customer support, and keep you informed about updates to our services.
b) Usage Data
We may collect information about how the website is accessed and used (“Usage Data”). This may include information such as your IP address, browser type, browser version, pages of our website that you visit, the time and date of your visit, time spent on those pages, and other diagnostic data. This helps us understand user behavior and improve the functionality of our website.
c) Cookies & Tracking Data
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We use cookies to:
- Improve user experience
- Save your preferences
- Track website analytics
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Process transactions and deliver the products or services you purchase
- Send you updates, newsletters, or promotional materials (with your consent)
- Provide customer support
- Improve our website and services by analyzing user behavior
- Protect against fraud and unauthorized transactions
3. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers to assist us in operating our website, conducting business, or providing services to you. These providers are obligated to maintain the confidentiality of your information.
- Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Data Security
We take reasonable precautions to protect your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
You have certain rights regarding the information we hold about you. These include:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You have the right to correct any inaccuracies in your personal data.
- Erasure: You can request that we delete your personal data, subject to certain legal obligations.
- Objection: You may object to the processing of your personal data, and we will comply unless there are legitimate grounds that override your objection.
- Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at [Insert Contact Email].
6. Third-Party Links
Our website may contain links to third-party sites that are not operated by us. We are not responsible for the privacy practices or content of such websites. We encourage you to read the privacy policies of any third-party sites you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated “Effective Date” at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data.